Membership cards and a valid photo ID for named members will be required in order to gain entry into the park.

As an added benefit to members, you can also purchase additional guest passes and rent safari cycles, strollers, and wheelchairs before you visit with your membership discount included.

If you have any questions regarding your membership category or expiration date, you may reach us at membership@zoomiami.org.

Remember to have your membership card, and photo ID.

With a Zoo as large and interactive as ours, there is always more to see and more to learn. Becoming a Zoo Miami Member means you will have unlimited visits to take it all in – for a whole year! That’s 365 days of adventure, at an unbeatable price.

Families come in all different sizes, which is why we offer several Membership packages for you to choose from. Find the level that works best for your household, and click on the "Get Your Membership Today" button above.

Individual: Perfect for the lone wolf that loves visiting the Zoo for nature, exercise or photography. This package is valid for any one person, 18 years or older.

Dual: Party of two? This Membership is perfect for couples, or even single-parent households. With our option of having an “unnamed guest”, it’s also flexible for a frequent visitor that may have a different guest each visit.

Family: For those full households with multiple cubs running around, this Membership covers 2 adults and up to 4 children or grandchildren in the same household.

Add a Guest Option: The more the merrier. When purchasing a Dual or Family Membership, you have an option of adding up to 4 extra guests for just $35 each. This option is great for bringing in visiting family or friends.

Add Children: You may add a 5th or 6th child to your Family Membership for $25 each.

Senior Discounts: With a valid ID, Members age 65 and older may receive a $5 discount on the Individual or Dual Memberships.

As a Member, you get fast, free admission every day, as soon as you join. Enjoy tons of other benefits too, like exclusive events and deals throughout the year, discounts inside the Zoo and more! Plus, your Membership helps support our mission in conservation and education, making your Zoo better for you.

One of the perks of being a Zoo Miami Member is that you get special treatment at other attractions too. Here is a list of zoos, aquariums, and parks across the country where your Membership can save you as much as 50% off admission.

For information on becoming a Member, please contact Membership Services at (305) 255-5551 or membership@zoomiami.org or visiting ticket booths.

Sometimes, one visit just isn’t enough. If you visited Zoo Miami within the past 14 days, you may be eligible to upgrade your daily admission tickets to become a Zoo Member and continue your WILD adventure for a whole year!

For one-time visitors that enjoyed the Zoo and want to keep coming back, please read the following guidelines to upgrade and become a Member:

• Open to non-Members only. Current Members should stay connected with us through email for renewal offers throughout the year
• Admission ticket sub-totals will be subtracted from Membership price. Additional tax will not be applied. Restrictions apply:
  • For the Individual Membership, one (01) admission ticket may be applied
  • For the Dual Membership, two (02) admission tickets may be applied
  • For the Family Membership, two (02) adult tickets and two (02) child tickets may be applied
  • If adding any additional guests to the Membership, extra tickets may be applied accordingly

• Tickets must have been used and discount is only valid starting two hours after ticket was purchased
• Tickets must have been purchased no more than 14 days prior to upgrade request
• Confirmation emails for online tickets are accepted as well
• Proof of purchase, either ticket stubs or receipt, must be provided for validity
• Member Services will review all forms and tickets to ensure eligibility for discount. Proof of purchase, either ticket stubs or receipt, must be provided.

One of the perks of being a Zoo Miami Member is that you get special treatment at other attractions too. Here is a list of zoos, aquariums and parks across the country where your Membership can save you as much as 50% off admission.

Benefits

Members of Zoo Miami receive the following key benefits:

1. Membership cards will be printed onsite. If you have purchased or renewed your membership online, your cards will be ready at the membership window one month from the date of purchase. 
2. Valid Membership ID and Photo ID must be presented for admission, discounts, and other benefits at Zoo Miami. Please visit Member Services at the Zoo Miami Foundation with questions.
3. Unlimited admission to Zoo Miami during general zoo operating hours (excluding special events that require a separate fee) for 12 months from the date of purchase unless otherwise noted. Admission gates close at 5:00pm
4. Six “Buddy Passes” per visit, valid for $4 OFF daily admission prices for guests accompanying Members. A named Member MUST be present with valid Member ID to use Buddy Pass discounts. Buddy Passes must be purchased in-person at the ticket booth; may not be combined with other offers.
5. 10% off regular priced merchandise (excluding sale items) at the Zoo's gift shop.
6. 10% off food and beverage purchases at select food concessions. No outside food, coolers or glass containers allowed in the park.
7. 20% off hourly Safari cycle rental rates and/or non-electronic wheelchair and stroller rentals.
8. 20% off education programs like Wild Nights and Zoo Camp.
9. $1 off giraffe, camel, and parrot feedings.
10. $1 off public tram tours.
11. $5 off souvenir photos.
12. 25% off Zoo Doo.
13. Automatic subscription to zoo newsletters including quarterly magazine, Keepin' it Wild, which will be emailed you to.
14. Free or discounted admission to over 140 zoos, aquariums and wildlife centers around the U.S. and Canada, plus discounted admission to select South Florida Attractions. A current list of parks offering reciprocal admission for our Members can be found using the button at the top of this page. The list is subject to change and Members should call host facilities before visiting to observe the rules and requirements for admission. Members MUST always show their Zoo Miami Membership ID and photo ID at participating parks.

Procedures and Policies

1. There will be NO CHANGES, NO REFUNDS and NO CREDITS after becoming a Member. Please be certain that all names, the appropriate category and all information are correct BEFORE paying for the Membership.
2. Special promotions and discounts cannot be combined and must be presented at time of purchase. Refunds will not be issued once sale is complete.
3. Children/ grandchildren (ages 3-17) listed on the Membership must be part of the named Member household.
4. Any "unnamed guest" or "child" included on your Membership MUST be accompanied by a named adult on the same Membership in order to enter the Zoo.
5. Membership is ONLY valid for the person named on the card and is non-transferable. Violation of this policy will be grounds for termination of the Membership.
6. Each named adult Member must present his/her Membership ID with a valid photo ID in order to gain access to Zoo Miami. Any child or guest card must also be shown for all children and/or guests. Name and address on both card and ID must be the same.
7. In the event a Member does not have their Membership ID, Zoo Miami will provide a one-time day pass. A second occurrence without valid card(s) present will result in a $10 reprint fee of all Membership IDs.
8. FIELD TRIPS: Your Membership CAN NOT be used if you and/or your child are part of a field trip receiving group admission rates to the zoo. This also includes corporate events/picnics where Members are part of a group receiving special group rates.
9. You may not change named adults to unnamed adults or vice versa during the year. Changes to any named or unnamed guests will only be allowed in the case of death, marriage or divorce resulting in a name change.
10. Code of Conduct: Members are the greatest supporters of the zoo with special privileges. Members and guests are expected to treat all animals, staff, volunteers and park guests with respect and courtesy. The Zoo Miami Foundation has the right to revoke any Membership or benefits from Members that do not abide by this Code of Conduct, or if it is deemed to have been used in an inappropriate manner.
11. Admittance into Zoo Miami grants permission to Zoo Miami and Zoo Miami Foundation to utilize guests' likeness, actions or statements in any live or recorded audio, video, or photographic display at Zoo Miami in any medium or context for commercial or promotional (Public Relations, marketing, social media, advertising, etc.) purposes without further authorization or compensation.

If I bought tickets to visit Zoo Miami, can I get a credit for a Membership?

Yes - If you have never been a Zoo Miami Member, and purchased general admission tickets to Zoo Miami, you may be eligible for an upgrade to a Membership. Tickets must have been purchased within 14 days, and can be credited toward a Membership. For more information, click on the “Upgrade Day Pass” tab above, or call Member Services.

How can I purchase Membership?

• Visit http://shop.zoomiami.org/save
• Call 305-255-5551 and ask for Member Services during regular operating hours (10 a.m. - 5 p.m.)
• At Zoo Miami: Visit the Member Services window at the front entrance

Is parking free?

Yes! Parking is free.

What benefits are included with my Zoo Membership?

The Membership provides you with 12 months of free admission from the date of purchase.  Admission is valid during general operating hours and there are no blackout dates. In addition, Members get various discounts, event and exhibit previews, special access or pre-sales and various other benefits. For a current list of benefits, see the Benefits & Policies tab above. 

Do I get any discounts on food, drinks, and programs?

Yes, as a Zoo Member, you are entitled to many different discounts, including 10% off concessions, 20% off Safari Cycle rentals, $1 off animal feedings, and more.

Will I receive free admission or discounts for special events at Zoo Miami?

Your Membership includes free express entry to events such as Egg Safari, Party 4 the Planet, and Zoo Boo. Some special events, particularly evening events, are not included. However, Members may qualify for discounts or pre-sales depending on the event.

I’m a Member and I arrived at the zoo at 4:02 can I still get in?

Last admission to Zoo Miami is at 4 PM for all visitors.

I just purchased a Membership but I found a coupon. Can I get a credit?

Coupons must be present at time of purchase. Discounts will not be given retroactive to a purchase. However, you can utilize coupons for a renewal if you wish to add another discounted year to your current Memberhsip term.

Can I use my Membership the same day I purchase it?

YES! When you purchase your Membership online you will automatically receive a temporary pass that will allow you into the park until your card is ready for pick up at Member Services.

When will I receive my Membership?

Typical processing time is one month from the date of purchase and you can pick up your cards at Member Services. If you have paid for your pass, and it is still not ready, you can still enter the zoo as a Member by showing your Temporary Pass. After 1 month from the date of purchase, Members are required to pick up their membership cards to gain entry to the zoo.

What are buddy passes?

Buddy passes are one of the extra perks you receive as a Member. They are good for $4 OFF up to six guest admission tickets, per visit. Active and named Member must be present to receive this discount. Simply show you Membership ID at the ticket booth before purchasing daily admission tickets.

My cards were lost/damaged/ stolen. How can I replace them?

You may have your cards reprinted at the Member Service cart for a $10 fee. Reprints can be requested on your next visit or by calling Member Services. Cards will be made available for pick-up or mailing upon payment of re-print fee.

I forgot to bring my Membership card; can I still visit the zoo for free?

Absolutely!  As a courtesy and to avoid extra charges to Members, we do offer a one-time Day Pass. You may stop at Member Services and present your photo ID to obtain it. We will log the first Day Pass on your record.  A second request for a day pass will incur the $10 reprint fee for new cards.

Why do I have to show a photo I.D. every time I come to the Zoo?

To ensure appropriate use of Member benefits and privileges, we ask for a valid photo ID. We also want to protect our Members should their cards be lost or stolen. Children are not required to present photo ID. We appreciate your understanding.

Can my friends or family members not listed use my Membership if I am not going?

Membership cards are non- transferable. Only the persons named on the Membership cards may enter the zoo using those cards. All named Members will be required to show a valid photo ID along with their cards in order to gain admission.

How does the unnamed guest work?

Dual and Family Memberships offer the option for a second named member or an unnamed guest. The benefit of the unnamed guest option provides the named members(s) the benefit of bringing any guest with you each time you visit the zoo. Unnamed guests can only enter when accompanied by a named member(s) in that household. On Dual and Family levels, you can purchase up to four additional guests for $35 each and choose to name them or leave them unnamed.

Can I name my child’s cousins & friends on my Family Membership?

The Membership offers benefits to Members based on unique households. Therefore, family or children that are not immediate relatives living within the same house at the same address cannot be included. The only option available is the purchase of up to 4 guest spots at $35 each to bring guests when you visit. We encourage you to have your friends & relatives become Members as well to enjoy the zoo 365 days a year.

Can I purchase a Family Membership and list my grandchildren, even if they do not live with us?

Yes! Grandchildren are considered part of your immediate family and are our only exception to our policy that allows members to list children not living within the same household. Remember, we only allow up to 4 children listed on a Membership and all children must be between the ages of 3 – 17.  A 5th and 6th child may be added to your membership for an additional fee of $25 for each add-on.

My spouse is coming to the zoo with the children but is not listed on the Membership. Can he/she use my Member ID to get in?

Dual and Family Memberships offer the option for a second named member or an unnamed guest. If the spouse is not named, he/she is not a Member. Cards are non-transferrable and only those named on the Membership are entitled to entry and other benefits. You may add your spouse for $35 on Dual or Family level any time during your Membership term. Please remember children and unnamed guests must be accompanied by a named member on the Membership in order to receive free admission.

Can my nanny/babysitter bring my child to the park?

In order for a nanny/babysitter to use the Membership to bring your children, they must be a named Member. You can add them to Dual or Family levels for $35 anytime during your Membership cycle. Otherwise, they must pay for admission for themselves and your children. Children must always be accompanied by a named Member in order to receive free admission.

I have a Family Membership and my teenage child is coming to the zoo alone. Can he/she get in without me/ can my children use the Membership without me being present?

Sorry, children under 18 and unnamed guests MUST be accompanied by a named adult Member in order to gain admission.

My children are coming on a field trip…..

The Membership cannot be used to replace the cost for a child or adult attending as part of an organized field trip. These field trips are booked through Group Sales and group tickets must be fully accounted for. If a parent is attending the zoo on the same day as their child’s field trip, they must have permission from the group organizer to join during the zoo walkway visitation, but may not be allowed to participate in field trip activities such as tram rides, monorail, and others. Additional fees may apply and should be handled with in advance of a field trip by contacting the field trip organizer to purchase additional tickets.

My child is about to turn 18

For the Family Membership, children are counted from age 3 through 17. At 18, children are automatically removed from the Membership. To continue coverage of your 18+ child, you may add them as an additional guest for $35.

I have already purchased my Membership; can I switch out a named or unnamed person for another individual?

You may not make changes to named adults or unnamed guests listed during the year. Changes to any named adult or unnamed guests will only be allowed on a case by case basis and at the discretion of our Membership Manager and/or Director.  You may add additional guests to your Membership for $35 each at any time throughout your term.

I have not used my Membership in a few months. Can I get an extension for the time I didn’t use it?

While we wish Members visited weekly, we cannot assign credit for those who have not used their Membership. Even if you have lost or have not yet received your cards, you are always able to visit the Zoo by checking with Member Services for a Temporary Pass or re-print.

I am going out of town can I freeze my account?

Unfortunately, our system is unable to place temporary freezes or holds on accounts.

What is my discount on rentals?

Members receive 20% off hourly rentals for Safari Cycles, non-electric wheelchairs, and strollers.

Is there a newsletter for Members?

Yes. We send quarterly digital newsletters by email. If you have not received any, please contact Member Services at 305-255-5551.

Do Zoo Miami Members receive free or discounted admission to other zoos and aquariums in the U.S.? 

Yes, you will receive discounted admission at over 140 zoos nationwide. For a full listing please see our reciprocal list. Please call visiting attraction ahead of traveling to ensure that benefits are still active.

I have recently moved/have a new email address. How do I update my record?

Please send an email to MBR@ZOOMIAMI.ORG with your full name, Member Number and new contact information.